Privacy Policy
Your privacy is important to us. This Privacy Policy explains how SikMart collects, uses, stores, and protects information when you use our website and services.
1. Information We Collect
When you create an account, place an order, or communicate with SikMart, we may collect information necessary to provide our services.
- Name and account information
- Email address
- Phone number
- Delivery and billing address
- Order and transaction information
- Information provided when contacting customer support
- Affiliate information where applicable
2. How We Use Your Information
SikMart may use customer information to:
- Create and manage customer accounts
- Process and deliver orders
- Provide order tracking and customer support
- Verify payments and transactions
- Send order-related communications
- Handle returns, replacements, and complaints
- Prevent fraud and misuse
- Manage the SikMart Affiliate Program
- Resolve disputes and maintain business records
3. Customer Accounts
Customers should provide accurate and current information when creating an account.
A valid email address is important for receiving account communications, password-reset links, order-related information, and other important notifications.
4. Order Information
SikMart maintains relevant order and transaction information for purposes such as order processing, customer service, accounting, security, fraud prevention, and dispute resolution.
Providing a fake, incorrect, or inaccessible email address may prevent an order from being properly associated with a customer's account and may prevent the customer from viewing the order in the customer dashboard.
5. Payment Information
Customers may be required to provide payment confirmation, transaction IDs, or payment screenshots for applicable orders.
SikMart does not consider payments made to unauthorized or unofficial accounts to be official SikMart payments.
6. Email Communications
SikMart may use your registered email address to send important account and service communications, including account verification, password-reset messages, order information, and customer service communications.
7. Data Security
SikMart takes reasonable measures to protect customer and transaction information against unauthorized access, misuse, or disclosure.
Customers are responsible for keeping their account passwords confidential and should immediately contact SikMart if they believe their account has been compromised.
8. Data Retention
SikMart may retain account, order, payment, and communication records for as long as reasonably necessary for business operations, customer service, accounting, security, dispute resolution, fraud prevention, or applicable legal requirements.
9. Policy Updates
SikMart may update this Privacy Policy from time to time. Updated information will be published on this page.
10. Contact Us
For privacy-related questions or concerns, contact:
Email: info@sikmart.com